Customer Care
D. Schafer is committed to its customers.
Please, contact us immediately for any inconvenience to customerservice@dschafer.com
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Privacy & Safety
D. Schafer, is committed to respect your privacy. Please read the following policy to understand how your personal information will be handled. This policy may change from tie to time so please check periodically.
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Security
We are committed to handling your personal information, with high standards of information security. We take the physical, electronic and administrative steps necessary to maintain the security of personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as the use of electronic security systems and password protection that protect against unauthorized access. Email is not encrypted and is not considered to be a secure means of data transmission.
Personal information
Personal information collected on our site includes: name, email address, mailing address, telephone number and credit / debit card number. We may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experiences with the services we offer and contact preferences.
Use of Information
D. Schafer will not sell, rent or disclose your personally identifiable information to third parties, without your consent. The information you provide will be used only to maintain your customer relationship with us. Your information may be shared with agents, contractors or work partners, in order to carry out the sales and after-sales services. We want to provide you with information about us and notify our customers of offers, updated information and other new products and services. If you agree, we may send you direct mail or contact by phone about our products and services or other products and services that we believe may be of interest to you. If you wish to receive such emails, you must choose to complete the available form.
D. Schafer conducts research on the demographics, interests and behavior of our users based on information provided to us during their use of the website. This research is compiled and analyzed together. The aggregate data does not include personally identifiable information. D. Schafer may share this aggregate data with others.
Collection of Information
When you are on our site and are asked for personal information, you are sharing that information with D. Schafer alone, unless specifically stated otherwise. If data is being collected and/or maintained by any company other than ours, you will be notified prior to the time of the data collection or transfer.
Please be aware that advertisers or Web sites that have links on our site may collect personally identifiable information about you. The information practices of those Web sites linked to D. Schafer either through advertisements or other hyperlinks are not covered by this privacy statement.
Information
We may share the personal data you provide with other D. Schafer agents, contractors or our business partners for the purpose of performing services for D. Schafer also may share aggregated data with others. Aggregated data does not include personally identifiable information. We also believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use, or as otherwise required by law. Except as provided above or in the event of a merger, consolidation, or sale of all or substantially all of D. Schafer assets, we will not share any of your information with any third party without your permission.
Update Your Personal Information or Opt Out of Emails
You can update your personal information at http://www.dschafer.com or opt out of emails at customerservices@dschafer.com.
Personal Information Protection
D. Schafer uses technical and administrative precautions to protect your personal information. When we collect or transmit certain personal information such as credit or debit card numbers, we use industry standard methods to protect that information. You are also responsible for taking reasonable precautions to protect your personal information against unauthorized use or disclosure.
Privacy
Third party internet sites and services accessible through D. Schafer have separate privacy and data collection practices, independent of us. D. Schafer has no responsibility or liability for these independent policies or actions. Please be careful and responsible online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your information, D. Schafer cannot ensure or warrant the security of any information through the transmission process and you do so at your own risk.
Cookies
D. Schafer may place Internet cookies on your hard drive. Internet cookies are small files that may be placed on your hard disk for record–keeping purposes. Cookies are used to (a) remind us of who you are in order to deliver you better service; (b) estimate our audience size by determining repeat usage of the Web site to help target advertisements based on user interests and behavior; (c) track your progress and entries in promotions, sweepstakes and contests, if any; and (d) measure certain traffic patterns for use as a research tool to understand how our users' habits are similar or different from one another. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. By not accepting cookies, some Web pages may not display properly or you may not be permitted to access certain information. Since cookies are maintained by your web browser, the method for deleting them will depend on the browser you are using. The Help feature on most browsers will tell you how to manage or delete cookies.
D. Schafer may also collect IP addresses (the Internet address of a computer) to track a user's session while the user remains anonymous. We analyze this data for certain trends in statistics, such as which parts of our site users are visiting and how long they spend there. In general, we do link your IP addresses to anything personally identifiable to you.
Web Beacons
Certain pages on this website contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). Web beacons are used for internal purposes, such as to obtain the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page. We also retain service providers who use web beacons to assess the effectiveness of our email communications and learn what pages our visitors viewed.
Blogs
You may be able to submit comments to blogs we host on this website. You may include personal information in your comment, and you also may submit your name with your comment. We use your name to identify you as a commenter.
OTHER LEGAL NOTICES
Any dispute over privacy is subject to this privacy policy and our Terms of Use, including limitations on damages and application of the law of Guatemala. If you have any concern about your privacy in connection with this policy, please send us a complete description to customerservice@dschafer.com, and we will try to resolve it. We may post a revised privacy policy on our site. Please note that the use of information that we gather is subject to the privacy notice in effect at the time of use. You should check our Web site frequently to see recent changes.
Copyright © 2016 D. Schafer. All rights reserved.
D. Schafer owns the copyrights for all Contents on this Site. Any unauthorized use of the Site Contents is strictly prohibited. Please see Terms of Use.
D. Schafer ® is a registered trademark of DISEÑOS DE MODA INTERNACIONAL, S.A.
HOW TO CONTACT US
General and International Inquiries
(502) 2332-6687 or customerservice@dschafer.com
Wholesale Inquiries
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments